1. USE OF THE SITE
Welcome to www.naizacosmetics.com ( “Site” or “NAIZA” ). The website www.naizacosmetics.com is owned and operated by Arizan Enterprises (” Arizan “), a Proprietorship company with its registered office at “Office (Shop) # 108, First floor, Ashoka Plaza, adjacent Hotel Golconda, MasabTank, Hyderabad – 500 028, India. You may be accessing our Site from a computer or mobile phone device (through an iOS or Android application, for example) and these Terms of Use govern your use of our Site and your conduct, regardless of the means of access. You may also be using our interactive services (” Interactive Services “), such as our Beauty Suggestions, Beauty Book etc. and the Beauty Services wherein you can book any beauty service provided by our beauty partners (” Beauty Services “) and these Terms of Use also govern your use of the Interactive and Beauty Services. These Terms of Use govern all the products offered on the Platform including the Interactive and Beauty Services. The Platform is only to be used for your personal non-commercial use and information. Your use of the services and features of the Platform shall be governed by these Terms and Conditions (hereinafter called as ” Terms of Use “) along with the Privacy Policy, Shipping Policy and Cancellation, Refund and Return Policy (together called as ” Policies “) as modified and amended from time to time. By mere accessing or using the Platform, you are acknowledging, without limitation or qualification, to be bound by these Terms of Use and the Polices, whether you have read the same or not. ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR UNCONDITIONAL AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING. If you do not agree to any of the terms enumerated in the Terms of Use or the Policies, please do not use the Platform. You are responsible to ensure that your access to this Platform and material available on or through it are legal in each jurisdiction, in or through which you access or view the platform or such material. ARIZAN reserves the unilateral right to change the particulars contained in the Terms of Use or the Policies from time to time and at any time, without notice to its Users and in its sole discretion. If ARIZAN decides to change the Terms of Use or Policies, ARIZAN will post the new version of the Terms of Use or the Policies on the Site and update the date specified above. Any change or modification to the Terms of Use and the Policies will be effective immediately from the date of such upload of the Terms of Use and Policies on the Site. Your continued use of the Platform following the modifications to the Terms of Use and Policies constitutes your acceptance of the modified Terms of Use and Policies whether or not you have read them. For this reason, you should frequently review these Terms of Use, our Guidelines and Rules and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of this Site.
2. PRIVACY PRACTICES
We understand the importance of safeguarding your personal information and we have formulated a Privacy Policy, to ensure that your personal information is sufficiently protected. Apart from these Terms of Use, the Privacy Policy shall also govern your visit and use of the Site. Your continued use of the Site implies that you have read and accepted the Privacy Policy and agree to be bound by its Terms and Conditions. You consent to the use of personal information by ARIZAN in accordance with the terms of and purposes set forth in the Privacy Policy, the same may be subject to amendment from time to time at the sole discretion of ARIZAN.
3. YOUR ACCOUNT
This Site is directed to be used by adults only. We assume that any minor, if at all, accessing our Site is under the supervision of their guardians. ARIZAN or its Associates do not knowingly collect information from minors. You will be responsible for maintaining confidentiality of your account, password, and restricting access to your computer, and you hereby accept responsibility for all activities that occur under your account and password. You acknowledge that the information you provide, in any manner whatsoever, are not confidential or proprietary and does not infringe any rights of a third party in whatsoever nature. If you are accessing, browsing and using the Site on someone else’s behalf; you represent that you have the authority to bind that person to all the terms and conditions herein. In the event that the person refuses to be bound as the principal to the Terms of Use, you agree to accept liability for any harm caused by any wrongful use of the Site resulting from such access or use of the Site in whatsoever nature. If you know or have reasons to believe that the security of your account has been breached, you should contact us immediately at the ‘Contact Information’ provided below. If we find / have found a breach or suspected breach of the security of your account, we may require you to change your password, temporarily or permanently block or suspend your account without any liability to ARIZAN. We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms of Use are violated or if we decide, in our sole discretion, that it would be in ARIZAN’s and ARIZAN’s best interests to do so. You are solely responsible for all contents that you upload, post, email or otherwise transmit via the Site. The information provided to us shall be maintained by us in accordance with our Privacy Policy.
4. PRODUCT & SERVICES INFORMATION ARIZAN
attempts to be as accurate as possible in the description of the product on the Platform. However, ARIZAN does not warrant that the product description, colour, information or other content of the Platform is accurate, complete, reliable, current or error-free. The Site may contain typographical errors or inaccuracies and may not be complete or current. The product pictures are indicative and may not match the actual product. ARIZAN reserves the right to correct, change or update information, errors, inaccuracies or omissions at any time (including after an order has been submitted) without prior notice. Please note that such errors, inaccuracies or omissions may also relate to pricing and availability of the product or services.
5. PRODUCT USE & SERVICES
The products and services available on the Platform, and the samples, if any, that the Platform may provide you, are for your personal and/or professional use only. The products or services, or samples thereof, which you may receive from us, shall not be sold or resold for any/commercial reasons. In case any products or beauty services purchased / received / availed causes side effects or doesn’t suit you, please note that ARIZAN is in no manner responsible for any manufactural side-effects or service provider and manufacturer or service provider of the product or service shall be solely responsible for such side effects and consumer complaints. You should carefully read the individual terms and conditions in relation to the products and beauty services and consult a specialist before the use of the same.
6. PRICING INFORMATION
ARIZAN strives to provide accurate product and pricing information, however errors may occur. ARIZAN cannot confirm the price of the product until you make the order. Without limiting the generality of Clause 8 (Cancellations, Refunds and Returns) below, if a product / service is listed at an incorrect price or with incorrect information due to any technical error or otherwise, ARIZAN shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product/ service, unless the product has already been delivered or the service has already been availed by you. In the event that an item is wrongly priced, ARIZAN may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been delivered and the services are availed, your order will not be deemed accepted and ARIZAN will have the right to modify the price of the product/ service and contact you for further instructions using the e-mail address provided by you during the time of registration or placing of order, or cancel the order and notify you of such cancellation. In the event that ARIZAN accepts your order the same shall be debited to your credit card/ debit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to ARIZAN’s dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed to your credit / debit card account. PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES PROVIDED OR OFFERRED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE AND AT THE SOLE DISCRETION OF ARIZAN. ARIZAN may revise and cease to make available any product/ services at anytime. In the event, ARIZAN is unable to deliver the product to you on time or at all, you will be notified by an e-mail and your order will be automatically cancelled due to unavailability of the product or at your instructions due to failure to deliver the product on the expected time of delivery by our delivery partners. ARIZAN shall not be liable to pay for any damages in such an event owing to cancellation of the order or delay in delivery.
7. CANCELLATIONS, REFUNDS AND RETURNS
Please refer to our Cancellation, Refunds and Returns Policy provided on our Site as amended from time to time.
8. MODE OF PAYMENT
Payments for the products available on the Site may be made in the following ways:
• Payments can be made by Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift cards, and reward points.
• Credit card, Debit Card and Net Banking payment options are instant payment options and recommended to ensure faster processing of your order.
• Cash On Delivery (COD) option is not available for orders outside India. This option can be cancelled at any time by ARIZAN without prior notice. In such a case COD icon would not be alive or available.
9. SHIPPING AND DELIVERY
Please refer to our Shipping and Delivery Policy provided on our Site, as amended from time to time.
10. USER CONTENT
The information, photo, image, chat communication, text, software, data, music, sound, graphics, messages, videos or other materials transmitted, uploaded, posted, emailed or otherwise made available to us (” User Content “), are entirely your responsibility and we will not be held responsible, in any manner whatsoever, in connection to the User Content. You agree to not encourage or assist or engage others as well as yourself in transmitting, hosting, displaying, uploading, modifying, publishing, updating or sharing any information that
1. belongs to another person and to which the user does not have any right to;
2. is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, trolling, propoganda or otherwise unlawful in any manner whatever;
3. harm minors in any way;
4. infringes any patent, trademark, copyright or other proprietary rights;
5. violates any law for the time being in force;
6. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
7. impersonate another person;
8. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
9. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
ARIZAN shall in no way be held responsible for examining or evaluating User Content, nor does it assume any responsibility or liability for the User Content. ARIZAN does not endorse or control the User Content transmitted or posted on the Site by you and therefore, accuracy, integrity or quality of User Content is not guaranteed by ARIZAN. You understand that by using the Site, you may be exposed to User Content that is offensive, indecent or objectionable to you. Under no circumstances will ARIZAN be liable in any way for any User Content, including without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, e-mailed or otherwise made available via the Site. You hereby waive all rights to any claims against ARIZAN for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with User Content. You hereby acknowledge that ARIZAN has the right (but not the obligation) in its sole discretion to refuse to post or remove any User Content and further reserves the right to change, condense, or delete any User Content. Without limiting the generality of the foregoing or any other provision of these Terms and Conditions, ARIZAN has the right to remove any User Content that violates these Terms and Conditions or is otherwise objectionable and further reserves the right to refuse service and/or terminate accounts without prior notice for any users who violate these Terms and Conditions or infringe the rights of others. If you wish to delete your User Content on our Site or in connection with our mobile applications, please contact us by email at [email protected] and request you to include the following personal information in your deletion request: first name, last name, user name/screen name (if applicable), email address associated with our Site and/or mobile applications, your reason for deleting the posting, and date(s) of posting(s) you wish to delete (if you have it). We may not be able to process your deletion request if you are unable to provide such information to us. Please allow up to 30 business days to process your deletion request.
11. INTELLECTUAL PROPERTY RIGHTS
The “NAIZA”, “NAIZA Cosmetics” name and logo and all related product and service names, design marks and slogans are the trademarks, logos or service marks (hereinafter referred to as “Marks” ) of ARIZAN. All other Marks provided on the Site are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any Marks in any manner. Marks displayed on this Site, whether registered or unregistered, of ARIZAN or others, are the intellectual property of their respective owners, and ARIZAN shall not be held liable in any manner whatsoever for any unlawful, unauthorized use of the Marks. ARIZAN and its suppliers and licensors expressly and exclusively reserve all the intellectual property rights in all text, programs, products, processes, technology, content, software and other materials, which appear on this Site, including its looks and feel. The compilation (meaning the collection, arrangement and assembly) of the content on the Site is the exclusive property of ARIZAN and are protected by the Indian copyright laws and International treaties. Consequently, the materials on this Site shall not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed or modified in whole or in part or in any other form whatsoever, except for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying, reproducing, duplicating, republishing, posting, transmitting, distributing or modifying. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips, downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents ” ) are intended solely for personal, noncommercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. We also grant you a limited, revocable, non-transferable, and non-exclusive license to create a hyperlink to the home page of the Site for personal, non-commercial use only. The Contents and software on this Site are to be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, re-publication, display, or performance, of the Contents on this Site is strictly prohibited. Unless ARIZAN explicitly provides to the contrary, all Contents are copyrighted, trademarked, trade dressed and/or other intellectual property owned, controlled or licensed by ARIZAN, any of its affiliates or by third parties who have licensed their materials to ARIZAN and are protected by Indian copyright laws and international treaties.
TERMS & CONDITIONS
1. USE OF THE SITE
Welcome to www.naizacosmetics.com ( “Site” or “NAIZA” ). The websitewww.naizacosmetics.com is owned and operated by Arizan Enterprises (” Arizan “), aProprietorship company with its registered office at “Office (Shop) # 108, First floor,Ashoka Plaza, adjacent Hotel Golconda, MasabTank, Hyderabad – 500 028, India. Youmay be accessing our Site from a computer or mobile phone device (through an iOS orAndroid application, for example) and these Terms of Use govern your use of our Siteand your conduct, regardless of the means of access. You may also be using ourinteractive services (” Interactive Services “), such as our Beauty Suggestions, BeautyBook etc. and the Beauty Services wherein you can book any beauty service providedby our beauty partners (” Beauty Services “) and these Terms of Use also govern youruse of the Interactive and Beauty Services. These Terms of Use govern all the productsoffered on the Platform including the Interactive and Beauty Services.
The Platform is only to be used for your personal non-commercial use and information.Your use of the services and features of the Platform shall be governed by these Termsand Conditions (hereinafter called as ” Terms of Use “) along with the Privacy Policy,Shipping Policy and Cancellation, Refund and Return Policy (together called as” Policies “) as modified and amended from time to time.
By mere accessing or using the Platform, you are acknowledging, without limitation orqualification, to be bound by these Terms of Use and the Polices, whether you haveread the same or not. ACCESSING, BROWSING OR OTHERWISE USING THEPLATFORM INDICATES YOUR UNCONDITIONAL AGREEMENT TO ALL THETERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THISAGREEMENT CAREFULLY BEFORE PROCEEDING. If you do not agree to any of theterms enumerated in the Terms of Use or the Policies, please do not use the Platform.You are responsible to ensure that your access to this Platform and material availableon or through it are legal in each jurisdiction, in or through which you access or view theplatform or such material.
ARIZAN reserves the unilateral right to change the particulars contained in the Terms ofUse or the Policies from time to time and at any time, without notice to its Users and inits sole discretion. If ARIZAN decides to change the Terms of Use or Policies, ARIZAN
will post the new version of the Terms of Use or the Policies on the Site and update thedate specified above. Any change or modification to the Terms of Use and the Policieswill be effective immediately from the date of such upload of the Terms of Use andPolicies on the Site. Your continued use of the Platform following the modifications tothe Terms of Use and Policies constitutes your acceptance of the modified Terms ofUse and Policies whether or not you have read them. For this reason, you shouldfrequently review these Terms of Use, our Guidelines and Rules and any otherapplicable policies, including their dates, to understand the terms and conditions thatapply to your use of this Site.
2. PRIVACY PRACTICES
We understand the importance of safeguarding your personal information and we haveformulated a Privacy Policy, to ensure that your personal information is sufficientlyprotected. Apart from these Terms of Use, the Privacy Policy shall also govern your visitand use of the Site. Your continued use of the Site implies that you have read andaccepted the Privacy Policy and agree to be bound by its Terms and Conditions. Youconsent to the use of personal information by ARIZAN in accordance with the terms ofand purposes set forth in the Privacy Policy, the same may be subject to amendmentfrom time to time at the sole discretion of ARIZAN.
3. YOUR ACCOUNT
This Site is directed to be used by adults only. We assume that any minor, if at all,accessing our Site is under the supervision of their guardians. ARIZAN or its Associatesdo not knowingly collect information from minors. You will be responsible for maintainingconfidentiality of your account, password, and restricting access to your computer, andyou hereby accept responsibility for all activities that occur under your account andpassword. You acknowledge that the information you provide, in any mannerwhatsoever, are not confidential or proprietary and does not infringe any rights of a thirdparty in whatsoever nature.
If you are accessing, browsing and using the Site on someone else’s behalf; yourepresent that you have the authority to bind that person to all the terms and conditionsherein. In the event that the person refuses to be bound as the principal to the Terms ofUse, you agree to accept liability for any harm caused by any wrongful use of the Siteresulting from such access or use of the Site in whatsoever nature.
If you know or have reasons to believe that the security of your account has beenbreached, you should contact us immediately at the ‘Contact Information’ providedbelow. If we find / have found a breach or suspected breach of the security of youraccount, we may require you to change your password, temporarily or permanentlyblock or suspend your account without any liability to ARIZAN.
We reserve the right to refuse service and/or terminate accounts without prior notice ifthese Terms of Use are violated or if we decide, in our sole discretion, that it would be inARIZAN’s and ARIZAN’s best interests to do so. You are solely responsible for allcontents that you upload, post, email or otherwise transmit via the Site. The informationprovided to us shall be maintained by us in accordance with our Privacy Policy.
4. PRODUCT & SERVICES INFORMATION
ARIZAN attempts to be as accurate as possible in the description of the product on thePlatform. However, ARIZAN does not warrant that the product description, colour,information or other content of the Platform is accurate, complete, reliable, current orerror-free. The Site may contain typographical errors or inaccuracies and may not becomplete or current. The product pictures are indicative and may not match the actualproduct.
ARIZAN reserves the right to correct, change or update information, errors, inaccuraciesor omissions at any time (including after an order has been submitted) without priornotice. Please note that such errors, inaccuracies or omissions may also relate topricing and availability of the product or services.
5. PRODUCT USE & SERVICES
The products and services available on the Platform, and the samples, if any, that thePlatform may provide you, are for your personal and/or professional use only. Theproducts or services, or samples thereof, which you may receive from us, shall not besold or resold for any/commercial reasons.
In case any products or beauty services purchased / received / availed causes sideeffects or doesn’t suit you, please note that ARIZAN is in no manner responsible for anymanufactural side-effects or service provider and manufacturer or service provider ofthe product or service shall be solely responsible for such side effects and consumercomplaints. You should carefully read the individual terms and conditions in relation tothe products and beauty services and consult a specialist before the use of the same.
6. PRICING INFORMATION
ARIZAN strives to provide accurate product and pricing information, however errorsmay occur.
ARIZAN cannot confirm the price of the product until you make the order. Withoutlimiting the generality of Clause 8 (Cancellations, Refunds and Returns) below, if aproduct / service is listed at an incorrect price or with incorrect information due to anytechnical error or otherwise, ARIZAN shall have the right, at its sole discretion, to refuseor cancel any orders placed for that product/ service, unless the product has alreadybeen delivered or the service has already been availed by you. In the event that an itemis wrongly priced, ARIZAN may, at its discretion, either contact you for instructions orcancel your order and notify you of such cancellation. Unless the product ordered byyou has been delivered and the services are availed, your order will not be deemedaccepted and ARIZAN will have the right to modify the price of the product/ service andcontact you for further instructions using the e-mail address provided by you during thetime of registration or placing of order, or cancel the order and notify you of suchcancellation. In the event that ARIZAN accepts your order the same shall be debited toyour credit card/ debit card account and duly notified to you by email that the paymenthas been processed. The payment may be processed prior to ARIZAN’s dispatch of theproduct that you have ordered. If we have to cancel the order after we have processedthe payment, the said amount will be reversed to your credit / debit card account.
PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES PROVIDED OROFFERRED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICEAND AT THE SOLE DISCRETION OF ARIZAN. ARIZAN may revise and cease tomake available any product/ services at anytime. In the event, ARIZAN is unable todeliver the product to you on time or at all, you will be notified by an e-mail and yourorder will be automatically cancelled due to unavailability of the product or at yourinstructions due to failure to deliver the product on the expected time of delivery by ourdelivery partners. ARIZAN shall not be liable to pay for any damages in such an eventowing to cancellation of the order or delay in delivery.
7. CANCELLATIONS, REFUNDS AND RETURNS
Please refer to our Cancellation, Refunds and Returns Policy provided on our Site asamended from time to time.
8. MODE OF PAYMENT
Payments for the products available on the Site may be made in the following ways:
• Payments can be made by Credit Cards, Debit Cards, Net Banking, Wallets, eGift cards, and reward points.
• Credit card, Debit Card and Net Banking payment options are instant paymentoptions and recommended to ensure faster processing of your order.
• Cash On Delivery (COD) option is not available for orders outside India. Thisoption can be cancelled at any time by ARIZAN without prior notice. In such acase COD icon would not be alive or available.
9. SHIPPING AND DELIVERY
Please refer to our Shipping and Delivery Policy provided on our Site, as amended fromtime to time.
10. USER CONTENT
The information, photo, image, chat communication, text, software, data, music, sound,graphics, messages, videos or other materials transmitted, uploaded, posted, emailedor otherwise made available to us (” User Content “), are entirely your responsibilityand we will not be held responsible, in any manner whatsoever, in connection to theUser Content. You agree to not encourage or assist or engage others as well asyourself in transmitting, hosting, displaying, uploading, modifying, publishing, updatingor sharing any information that
1. belongs to another person and to which the user does not have any right to;
2. is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic,paedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnicallyobjectionable, disparaging, relating or encouraging money laundering orgambling, trolling, propoganda or otherwise unlawful in any manner whatever;
3. harm minors in any way;
4. infringes any patent, trademark, copyright or other proprietary rights;
5. violates any law for the time being in force;
6. deceives or misleads the addressee about the origin of such messages orcommunicates any information which is grossly offensive or menacing in nature;
7. impersonate another person;
8. contains software viruses or any other computer code, files or programsdesigned to interrupt, destroy or limit the functionality of any computer resource;
9. threatens the unity, integrity, defence, security or sovereignty of India, friendlyrelations with foreign states, or public order or causes incitement to thecommission of any cognizable offence or prevents investigation of any offence oris insulting any other nation.
ARIZAN shall in no way be held responsible for examining or evaluating User Content,nor does it assume any responsibility or liability for the User Content. ARIZAN does notendorse or control the User Content transmitted or posted on the Site by you andtherefore, accuracy, integrity or quality of User Content is not guaranteed by ARIZAN.You understand that by using the Site, you may be exposed to User Content that isoffensive, indecent or objectionable to you. Under no circumstances will ARIZAN beliable in any way for any User Content, including without limitation, for any errors oromissions in any User Content, or for any loss or damage of any kind incurred by youas a result of the use of any User Content transmitted, uploaded, posted, e-mailed orotherwise made available via the Site. You hereby waive all rights to any claims againstARIZAN for any alleged or actual infringements of any proprietary rights, rights ofprivacy and publicity, moral rights, and rights of attribution in connection with UserContent.
You hereby acknowledge that ARIZAN has the right (but not the obligation) in its solediscretion to refuse to post or remove any User Content and further reserves the right tochange, condense, or delete any User Content. Without limiting the generality of theforegoing or any other provision of these Terms and Conditions, ARIZAN has the rightto remove any User Content that violates these Terms and Conditions or is otherwiseobjectionable and further reserves the right to refuse service and/or terminate accountswithout prior notice for any users who violate these Terms and Conditions or infringe therights of others.
If you wish to delete your User Content on our Site or in connection with our mobileapplications, please contact us by email at
[email protected] and request youto include the following personal information in your deletion request: first name, lastname, user name/screen name (if applicable), email address associated with our Siteand/or mobile applications, your reason for deleting the posting, and date(s) ofposting(s) you wish to delete (if you have it). We may not be able to process yourdeletion request if you are unable to provide such information to us. Please allow up to30 business days to process your deletion request.
11. INTELLECTUAL PROPERTY RIGHTS
The “NAIZA”, “NAIZA Cosmetics” name and logo and all related product and servicenames, design marks and slogans are the trademarks, logos or service marks(hereinafter referred to as “Marks” ) of ARIZAN. All other Marks provided on the Siteare the property of their respective companies. No trademark or service mark license isgranted in connection with the materials contained on this Site. Access to this Site doesnot authorize anyone to use any Marks in any manner. Marks displayed on this Site,whether registered or unregistered, of ARIZAN or others, are the intellectual property oftheir respective owners, and ARIZAN shall not be held liable in any manner whatsoeverfor any unlawful, unauthorized use of the Marks.
ARIZAN and its suppliers and licensors expressly and exclusively reserve all theintellectual property rights in all text, programs, products, processes, technology,content, software and other materials, which appear on this Site, including its looks andfeel. The compilation (meaning the collection, arrangement and assembly) of thecontent on the Site is the exclusive property of ARIZAN and are protected by the Indiancopyright laws and International treaties. Consequently, the materials on this Site shallnot be copied, reproduced, duplicated, republished, downloaded, posted, transmitted,distributed or modified in whole or in part or in any other form whatsoever, except foryour personal, non-commercial use only. No right, title or interest in any downloadedmaterials or software is transferred to you as a result of any such downloading orcopying, reproducing, duplicating, republishing, posting, transmitting, distributing ormodifying.
All materials, including images, text, illustrations, designs, icons, photographs,programs, music clips, downloads, video clips and written and other materials that arepart of this Site (collectively, the “Contents ” ) are intended solely for personal, noncommercial use. You may download or copy the Contents and other downloadablematerials displayed on the Site for your personal use only. We also grant you a limited,revocable, non-transferable, and non-exclusive license to create a hyperlink to thehome page of the Site for personal, non-commercial use only. The Contents andsoftware on this Site are to be used only as a shopping resource. Any other use,including the reproduction, modification, distribution, transmission, re-publication,display, or performance, of the Contents on this Site is strictly prohibited. UnlessARIZAN explicitly provides to the contrary, all Contents are copyrighted, trademarked,trade dressed and/or other intellectual property owned, controlled or licensed byARIZAN, any of its affiliates or by third parties who have licensed their materials toARIZAN and are protected by Indian copyright laws and international treaties.
12. LIMITED LICENSE
ARIZAN grants you limited, non-exclusive, non-transferable, non-sublicensable licenseto access, and make personal and non commercial use of the Site. All rights notexpressly granted to you in these Terms of Use, are reserved and retained by the Siteand its affiliates.
ARIZAN reserves the right, at any time, without notice, and at its sole discretion, toterminate your license to use the Site and to block and prevent your future access to theSite.
13. REPRESENTATIONS AND WARRANTIES
This Site is provided to you “AS IS”. We make no representations regarding the use ofor the result of the use/depiction of the Contents on the Site in terms of theircorrectness, accuracy, reliability, or otherwise. ARIZAN shall not be liable for any losssuffered in any manner by the user as a result of depending directly or indirectly on thedepiction of the Content on this Site.
You acknowledge that this Site is provided only on the basis set out in the Terms ofUse. Your uninterrupted access or use of this Site on this basis may be prevented bycertain factors outside our reasonable control including, without limitation, theunavailability, inoperability or interruption of the internet or other telecommunicationsservices or as a result of any maintenance or other service work carried out on this Site.
ARIZAN shall have the right, at any time, to change or discontinue any aspect or featureof the Site, including, but not limited to, content, hours of availability and equipmentneeded for access or use. Further, the Site may discontinue disseminating any portionof information or category of information. ARIZAN does not accept any responsibilityand will not be liable for any loss or damage whatsoever arising out of or in connectionwith any ability/inability to access or to use the Site.
ARIZAN through the Site intends to provide its users with general information aboutbeauty and healthcare topics and products. The Site encourages its users to interactwith ARIZAN and its employees by asking questions that enables the user to obtaininformation of a general nature pertaining to beauty and healthcare topics. The postingson the Site or on social networking sites, including the Site’s Facebook page, or anyinformation provided over chat or e-mails exchanged with ARIZAN, its employees orrepresentatives (collectively referred to as ” Information “) which are in furtherance ofany communication made by the user with ARIZAN, its employees or representatives isbased on the background provided by the user. The Information is not intended toconstitute personal medical suggestion or be used for any medical diagnosis ortreatment. While ARIZAN takes reasonable care to ensure that the Information isaccurate, ARIZAN makes no representation and takes no responsibility for theaccuracy, completeness, appropriateness or usefulness of the Information. For anyspecific medical conditions or issues, users are advised to seek opinion from a certifiedmedical practitioner. In the event any user relies on the Information provided by ARIZAN
or its representatives/ employees, he/she may do so at its own risk. Under nocircumstances will ARIZAN, its employees, representative or affiliates be liable for theInformation or the consequences of relying on such Information.
In keeping with ARIZAN’s objective of providing its users with general information aboutbeauty and healthcare topics and products, ARIZAN engages experts havingknowledge of in their respective fields (” Experts “) to respond to queries posted byusers. Any information provided by the Experts, either over the Site, through e-mails,chat rooms or on social networking sites, including the Site’s facebook page (collectivelyreferred to as “Expert’s Opinion “) is based on the Expert’s personal opinion. TheExpert’s Opinion is not intended to constitute personal medical suggestion or be usedfor any medical diagnosis or treatment. ARIZAN makes no representation and takes noresponsibility for the accuracy, completeness, appropriateness or usefulness of theExpert’s Opinion. In case any user relies on such Expert’s Opinion, he/she may do so atits own risk. Under no circumstances will the ARIZAN, Company, its employees,representative or affiliates be liable for such Expert’s Opinion or for the consequences ofrelying on such Expert’s Opinion.
For any general information posted on the Site, users must not infer or assume thatsuch information necessarily applies to them.
14. DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY
THE SITE IS PRESENTED “AS IS.” NEITHER WE NOR OUR HOLDING,SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS MAKE ANYREPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESSOR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THESITE OR ANY OF THE CONTENT, INCLUDING BUT NOT LIMITED TO WARRANTIESOF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULARPURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS ANDWARRANTIES ARE NOT LEGALLY EXCLUDABLE.
YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW,NEITHER WE NOR OUR HOLDING, SUBSIDIARIES, AFFILIATES, PARTNERS, ORLICENSORS WILL BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT(INCLUDING NEGLIGENCE) OR OTHERWISE) UNDER ANY CIRCUMSTANCESFOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESSINTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, LOSS, THEFT,MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d)LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITHOR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE; (e) VIRUSES,SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTIONWITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROMTHIRD PARTY WEBSITES; (f) ANY INACCURACIES OR OMISSIONS IN CONTENT;OR (g) EVENTS BEYOND THE REASONABLE CONTROL OF ARIZAN. WE MAKE NOREPRESENTATIONS OR WARRANTIES THAT DEFECTS OR ERRORS WILL BECORRECTED.
FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WE NOROUR SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE LIABLEFOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIALDAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE ORYOUR USE THEREOF REGARDLESS OF THE FORM OF ACTION WHETHER INCONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WEHAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NOEVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED.
YOU AGREE THAT NO CLAIMS OR ACTION ARISING OUT OF, OR RELATED TO,THE USE OF THE SITE OR THESE TERMS AND CONDITIONS MAY BE BROUGHTBY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATINGTO SUCH CLAIM OR ACTION AROSE. IF YOU HAVE A DISPUTE WITH US OR AREDISSATISFIED WITH THE SITE, TERMINATION OF YOUR USE OF THE SITE ISYOUR SOLE REMEDY. WE HAVE NO OTHER OBLIGATION, LIABILITY, ORRESPONSIBILITY TO YOU.
This disclaimer constitutes an essential part of this Terms of Use.
15. LINKS AND THIRD PARTY SITES
References on the Site to any names, marks, products or services of third parties orhypertext links to third party sites or information are provided solely as a convenience toyou. This does not in any way constitute or imply ARIZAN endorsement, sponsorship orrecommendation of the third party, information, product or service or any associationand relationship between ARIZAN and those third parties.
ARIZAN is not responsible for the content of any third party sites and does not makeany representations regarding the content or accuracy of material on such sites. If youdecide to link to any such third party websites, you do so entirely at your own risk.ARIZAN does not assume any responsibility for examining or evaluating the offerings ofthe off-websites pages or any other websites linked from the Site. We shall not beresponsible for the actions, content, products, or services of such pages and websites,including, without limitation, their privacy policies and terms and conditions. You shouldcarefully review the terms and conditions and privacy policies of all off-website pagesand other websites that you visit via the Site.
16. TERMINATION
These Terms of Use are effective unless and until terminated by either you or ARIZAN.
You may terminate the Terms of Use at any time, provided that you discontinue anyfurther use of this Site. ARIZAN may terminate the Terms of Use at any time and maydo so without notice, and accordingly deny you access to the Site, such termination willbe without any liability to the Site.
Upon any termination of the Terms of Use by either you or ARIZAN, you must promptlydestroy all materials downloaded or otherwise obtained from this Site, as well as allcopies of such materials, whether made under the Terms of Use or otherwise. Any suchtermination of the Terms of Use shall not cancel your obligation to pay for the productalready ordered from the Site or affect any liability that may have arisen under theTerms of Use.
17. INDEMNITY
You agree to defend, indemnify and hold harmless ARIZAN, its employees, directors,officers, agents and their successors and assigns, its holding, subsidiaries, affiliates,partners, or licensors from and against any and all claims, liabilities, damages, losses,costs and expenses, including attorney’s fees, caused by or arising out of claims basedupon your actions or inactions, which may result in any loss or liability to ARIZAN or anythird party including but not limited to breach of any warranties, representations orundertakings or in relation to the non-fulfillment of any of your obligations under theTerms of Use, or arising out of your violation of any applicable laws, regulationsincluding but not limited to Intellectual Property Rights, payment of statutory dues andtaxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of serviceby other subscribers and infringement of intellectual property or other rights. This clauseshall survive the expiry or termination of the Terms of Use.
18. GOVERNING LAW AND JURISDICTION
The Terms of Use and the Policies shall be construed in accordance with the applicablelaws of India. For proceedings arising therein the Courts at Hyderabad, Telangana shallhave exclusive jurisdiction.
Any dispute or difference either in interpretation or otherwise, of the Terms of Use andother Policies on the Site, between the parties hereto, shall be referred to anindependent arbitrator who will be appointed by mutually and his decision shall be finaland binding on the parties hereto. The above arbitration shall be in accordance with theArbitration and Conciliation Act, 1996 as amended from time to time. The seat andvenue of arbitration shall be held in Hyderabad.
Without any prejudice to particulars listed in Clause 13 above, ARIZAN shall have theright to seek and obtain any injunctive, provisional or interim relief from any court ofcompetent jurisdiction to protect its trade-mark or other intellectual property rights orconfidential information or to preserve the status quo pending arbitration.
For disputes relating to orders outside India, International arbitration rules of IndianArbitration and Conciliation Act 1996 shall apply. The seat and venue of internationalarbitration shall be Hyderabad.
19. SITE SECURITY
You are prohibited from violating or attempting to violate the security of the Site,including, without limitation,
1. accessing data not intended for you or logging onto a server or an account whichyou are not authorized to access;
2. attempting to probe, scan or test the vulnerability of a system or network or tobreach security or authentication measures without proper authorization;
3. attempting to interfere with service to any other user, host or network, including,without limitation, via means of submitting a virus to the Site, overloading,”flooding,” “spamming,” “mail bombing” or “crashing;”
4. sending unsolicited email, including promotions and/or advertising of products orservices; or
5. forging any header or any part of the header information in any email ornewsgroup posting. Violations of system or network security may result in civil orcriminal liability
ARIZAN is entitled to investigate occurrences that may involve such violations and mayinvolve, and co-operate with, law enforcement authorities in prosecuting users who areinvolved in such violations. You agree not to use any device, software or routine tointerfere or attempt to interfere with the proper working of this Site or any activity beingconducted on this Site. You agree, further, not to use or attempt to use any engine,software, tool, agent or other device or mechanism (including without limitationbrowsers, spiders, robots, avatars or intelligent agents) to navigate or search this Siteother than the search engine and search agents available from ARIZAN on this Site andother than generally available third party web browsers (e.g., Netscape Navigator,Microsoft Explorer).
20. ENTIRE AGREEMENT
If any part of these Terms of Use is determined to be invalid or unenforceable pursuantto applicable law including, but not limited to, the warranty disclaimers and liabilitylimitations set forth above, then the invalid or unenforceable provision will be deemed tobe superseded by a valid, enforceable provision that most closely matches the intent ofthe original provision and the remainder of the Terms of Use shall continue to be ineffect. Unless otherwise specified herein, these Terms of Use constitutes the entireagreement between you and ARIZAN with respect to the Site/services and itsupersedes all prior or contemporaneous communications and proposals, whetherelectronic, oral or written.
ARIZAN’s failure to act with respect to a breach by you or others does not waive its rightto act with respect to the breach or subsequent and similar breaches.
21. GENERAL
You acknowledge and hereby agree to these Terms and Conditions and that itconstitutes the complete and exclusive agreement between us concerning your use ofthe Site, and supersedes and governs all prior proposals, agreements, or othercommunications.
We reserve the right, in our sole discretion, to change/ alter/ modify these Terms andConditions at any time by posting the changes on the Site. Any changes are effectiveimmediately upon posting to the Site. Your continued use of the Site thereafterconstitutes your agreement to all such changed Terms and Conditions. We may, with orwithout prior notice, terminate any of the rights granted by these Terms and Conditions.You shall comply immediately with any termination or other notice, including, asapplicable, by ceasing all use of the Site.
Nothing contained in these Terms and Conditions shall be construed as creating anyagency, partnership, affiliation, joint venture or other form of joint enterprise between us.Our failure to require your performance of any provision hereof shall not affect our fullright to require such performance at any time thereafter, nor shall our waiver of a breachof any provision hereof be taken or held to be a waiver of the provision itself. In theevent that any provision of these Terms and Conditions shall be unenforceable orinvalid under any applicable law or be so held by any applicable arbitral award or courtdecision, such unenforceability or invalidity shall not render these Terms and Conditionsunenforceable or invalid as a whole but these Terms and Conditions shall be modified,to the extent possible, by the adjudicating entity to most fully reflect the original intent ofthe parties as reflected in the original provision. The headings in the Terms andConditions are for convenience only and shall not be used in its interpretation.
If you have any questions regarding these Terms and Conditions, please email usat
[email protected]
22. CONTACT INFORMATION:
Customer Service Desk
E-mail id:
[email protected]
E-mail id (for International customers):
[email protected]
Phone: 8185079383
Contact Days: Monday to Saturday (10:00 a.m. to 05:00 p.m.)
1. USE OF THE SITE
Welcome to www.naizacosmetics.com ( “Site” or “NAIZA” ). The website www.naizacosmetics.com is owned and operated by Arizan Enterprises (” Arizan “), a Proprietorship company with its registered office at “Office (Shop) # 108, First floor, Ashoka Plaza, adjacent Hotel Golconda, MasabTank, Hyderabad – 500 028, India. You may be accessing our Site from a computer or mobile phone device (through an iOS or Android application, for example) and these Terms of Use govern your use of our Site and your conduct, regardless of the means of access. You may also be using our interactive services (” Interactive Services “), such as our Beauty Suggestions, Beauty Book etc. and the Beauty Services wherein you can book any beauty service provided by our beauty partners (” Beauty Services “) and these Terms of Use also govern your use of the Interactive and Beauty Services. These Terms of Use govern all the products offered on the Platform including the Interactive and Beauty Services.
The Platform is only to be used for your personal non-commercial use and information. Your use of the services and features of the Platform shall be governed by these Terms and Conditions (hereinafter called as ” Terms of Use “) along with the Privacy Policy, Shipping Policy and Cancellation, Refund and Return Policy (together called as ” Policies “) as modified and amended from time to time.
By mere accessing or using the Platform, you are acknowledging, without limitation or qualification, to be bound by these Terms of Use and the Polices, whether you have read the same or not. ACCESSING, BROWSING OR OTHERWISE USING THE
PLATFORM INDICATES YOUR UNCONDITIONAL AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING. If you do not agree to any of the terms enumerated in the Terms of Use or the Policies, please do not use the Platform. You are responsible to ensure that your access to this Platform and material available on or through it are legal in each jurisdiction, in or through which you access or view the platform or such material.
ARIZAN reserves the unilateral right to change the particulars contained in the Terms of Use or the Policies from time to time and at any time, without notice to its Users and in its sole discretion. If ARIZAN decides to change the Terms of Use or Policies, ARIZAN will post the new version of the Terms of Use or the Policies on the Site and update the date specified above. Any change or modification to the Terms of Use and the Policies will be effective immediately from the date of such upload of the Terms of Use and Policies on the Site. Your continued use of the Platform following the modifications to the Terms of Use and Policies constitutes your acceptance of the modified Terms of Use and Policies whether or not you have read them. For this reason, you should
frequently review these Terms of Use, our Guidelines and Rules and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of this Site.
2. PRIVACY PRACTICES
We understand the importance of safeguarding your personal information and we have formulated a Privacy Policy, to ensure that your personal information is sufficiently protected. Apart from these Terms of Use, the Privacy Policy shall also govern your visit and use of the Site. Your continued use of the Site implies that you have read and accepted the Privacy Policy and agree to be bound by its Terms and Conditions. You consent to the use of personal information by ARIZAN in accordance with the terms of and purposes set forth in the Privacy Policy, the same may be subject to amendment from time to time at the sole discretion of ARIZAN.
3. YOUR ACCOUNT
This Site is directed to be used by adults only. We assume that any minor, if at all, accessing our Site is under the supervision of their guardians. ARIZAN or its Associates do not knowingly collect information from minors. You will be responsible for maintaining confidentiality of your account, password, and restricting access to your computer, and you hereby accept responsibility for all activities that occur under your account and password. You acknowledge that the information you provide, in any manner whatsoever, are not confidential or proprietary and does not infringe any rights of a third party in whatsoever nature.
If you are accessing, browsing and using the Site on someone else’s behalf; you represent that you have the authority to bind that person to all the terms and conditions herein. In the event that the person refuses to be bound as the principal to the Terms of Use, you agree to accept liability for any harm caused by any wrongful use of the Site resulting from such access or use of the Site in whatsoever nature.
If you know or have reasons to believe that the security of your account has been breached, you should contact us immediately at the ‘Contact Information’ provided below. If we find / have found a breach or suspected breach of the security of your account, we may require you to change your password, temporarily or permanently block or suspend your account without any liability to ARIZAN.
We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms of Use are violated or if we decide, in our sole discretion, that it would be in ARIZAN’s and ARIZAN’s best interests to do so. You are solely responsible for all contents that you upload, post, email or otherwise transmit via the Site. The information provided to us shall be maintained by us in accordance with our Privacy Policy.
4. PRODUCT & SERVICES INFORMATION
ARIZAN attempts to be as accurate as possible in the description of the product on the Platform. However, ARIZAN does not warrant that the product description, colour, information or other content of the Platform is accurate, complete, reliable, current or error-free. The Site may contain typographical errors or inaccuracies and may not be complete or current. The product pictures are indicative and may not match the actual product.
ARIZAN reserves the right to correct, change or update information, errors, inaccuracies or omissions at any time (including after an order has been submitted) without prior notice. Please note that such errors, inaccuracies or omissions may also relate to pricing and availability of the product or services.
5. PRODUCT USE & SERVICES
The products and services available on the Platform, and the samples, if any, that the Platform may provide you, are for your personal and/or professional use only. The products or services, or samples thereof, which you may receive from us, shall not be sold or resold for any/commercial reasons.
In case any products or beauty services purchased / received / availed causes side effects or doesn’t suit you, please note that ARIZAN is in no manner responsible for any manufactural side-effects or service provider and manufacturer or service provider of the product or service shall be solely responsible for such side effects and consumer complaints. You should carefully read the individual terms and conditions in relation to the products and beauty services and consult a specialist before the use of the same.
6. PRICING INFORMATION
ARIZAN strives to provide accurate product and pricing information, however errors may occur.
ARIZAN cannot confirm the price of the product until you make the order. Without limiting the generality of Clause 8 (Cancellations, Refunds and Returns) below, if a product / service is listed at an incorrect price or with incorrect information due to any technical error or otherwise, ARIZAN shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product/ service, unless the product has already been delivered or the service has already been availed by you. In the event that an item is wrongly priced, ARIZAN may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been delivered and the services are availed, your order will not be deemed accepted and ARIZAN will have the right to modify the price of the product/ service and contact you for further instructions using the e-mail address provided by you during the time of registration or placing of order, or cancel the order and notify you of such
cancellation. In the event that ARIZAN accepts your order the same shall be debited to your credit card/ debit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to ARIZAN’s dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed to your credit / debit card account.
PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES PROVIDED OR OFFERRED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE AND AT THE SOLE DISCRETION OF ARIZAN. ARIZAN may revise and cease to make available any product/ services at anytime. In the event, ARIZAN is unable to deliver the product to you on time or at all, you will be notified by an e-mail and your order will be automatically cancelled due to unavailability of the product or at your instructions due to failure to deliver the product on the expected time of delivery by our delivery partners. ARIZAN shall not be liable to pay for any damages in such an event owing to cancellation of the order or delay in delivery.
7. CANCELLATIONS, REFUNDS AND RETURNS
Please refer to our Cancellation, Refunds and Returns Policy provided on our Site as amended from time to time.
8. MODE OF PAYMENT
Payments for the products available on the Site may be made in the following ways:
•Payments can be made by Credit Cards, Debit Cards, Net Banking, Wallets, e- Gift cards, and reward points.
•Credit card, Debit Card and Net Banking payment options are instant payment options and recommended to ensure faster processing of your order.
•Cash On Delivery (COD) option is not available for orders outside India. This option can be cancelled at any time by ARIZAN without prior notice. In such a case COD icon would not be alive or available.
9.SHIPPING AND DELIVERY
Please refer to our Shipping and Delivery Policy provided on our Site, as amended from time to time.
10. USER CONTENT
The information, photo, image, chat communication, text, software, data, music, sound, graphics, messages, videos or other materials transmitted, uploaded, posted, emailed or otherwise made available to us (” User Content “), are entirely your responsibility and we will not be held responsible, in any manner whatsoever, in connection to the User Content. You agree to not encourage or assist or engage others as well as
yourself in transmitting, hosting, displaying, uploading, modifying, publishing, updating or sharing any information that
1.belongs to another person and to which the user does not have any right to;
2.is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, trolling, propoganda or otherwise unlawful in any manner whatever;
3.harm minors in any way;
4.infringes any patent, trademark, copyright or other proprietary rights;
5.violates any law for the time being in force;
6.deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
7.impersonate another person;
8.contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
9.threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
ARIZAN shall in no way be held responsible for examining or evaluating User Content, nor does it assume any responsibility or liability for the User Content. ARIZAN does not endorse or control the User Content transmitted or posted on the Site by you and therefore, accuracy, integrity or quality of User Content is not guaranteed by ARIZAN. You understand that by using the Site, you may be exposed to User Content that is offensive, indecent or objectionable to you. Under no circumstances will ARIZAN be liable in any way for any User Content, including without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, e-mailed or otherwise made available via the Site. You hereby waive all rights to any claims against ARIZAN for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with User Content.
You hereby acknowledge that ARIZAN has the right (but not the obligation) in its sole discretion to refuse to post or remove any User Content and further reserves the right to change, condense, or delete any User Content. Without limiting the generality of the foregoing or any other provision of these Terms and Conditions, ARIZAN has the right to remove any User Content that violates these Terms and Conditions or is otherwise objectionable and further reserves the right to refuse service and/or terminate accounts without prior notice for any users who violate these Terms and Conditions or infringe the rights of others.
If you wish to delete your User Content on our Site or in connection with our mobile applications, please contact us by email at [email protected] and request you to include the following personal information in your deletion request: first name, last name, user name/screen name (if applicable), email address associated with our Site and/or mobile applications, your reason for deleting the posting, and date(s) of posting(s) you wish to delete (if you have it). We may not be able to process your deletion request if you are unable to provide such information to us. Please allow up to 30 business days to process your deletion request.
11. INTELLECTUAL PROPERTY RIGHTS
The “NAIZA”, “NAIZA Cosmetics” name and logo and all related product and service names, design marks and slogans are the trademarks, logos or service marks (hereinafter referred to as “Marks” ) of ARIZAN. All other Marks provided on the Site are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any Marks in any manner. Marks displayed on this Site, whether registered or unregistered, of ARIZAN or others, are the intellectual property of their respective owners, and ARIZAN shall not be held liable in any manner whatsoever for any unlawful, unauthorized use of the Marks.
ARIZAN and its suppliers and licensors expressly and exclusively reserve all the intellectual property rights in all text, programs, products, processes, technology, content, software and other materials, which appear on this Site, including its looks and feel. The compilation (meaning the collection, arrangement and assembly) of the content on the Site is the exclusive property of ARIZAN and are protected by the Indian copyright laws and International treaties. Consequently, the materials on this Site shall not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed or modified in whole or in part or in any other form whatsoever, except for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying, reproducing, duplicating, republishing, posting, transmitting, distributing or modifying.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips, downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents ” ) are intended solely for personal, non- commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. We also grant you a limited, revocable, non-transferable, and non-exclusive license to create a hyperlink to the home page of the Site for personal, non-commercial use only. The Contents and software on this Site are to be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, re-publication, display, or performance, of the Contents on this Site is strictly prohibited. Unless
ARIZAN explicitly provides to the contrary, all Contents are copyrighted, trademarked, trade dressed and/or other intellectual property owned, controlled or licensed by ARIZAN, any of its affiliates or by third parties who have licensed their materials to ARIZAN and are protected by Indian copyright laws and international treaties.
12. LIMITED LICENSE
ARIZAN grants you limited, non-exclusive, non-transferable, non-sublicensable license to access, and make personal and non commercial use of the Site. All rights not expressly granted to you in these Terms of Use, are reserved and retained by the Site and its affiliates.
ARIZAN reserves the right, at any time, without notice, and at its sole discretion, to terminate your license to use the Site and to block and prevent your future access to the Site.
13. REPRESENTATIONS AND WARRANTIES
This Site is provided to you “AS IS”. We make no representations regarding the use of or the result of the use/depiction of the Contents on the Site in terms of their correctness, accuracy, reliability, or otherwise. ARIZAN shall not be liable for any loss suffered in any manner by the user as a result of depending directly or indirectly on the depiction of the Content on this Site.
You acknowledge that this Site is provided only on the basis set out in the Terms of Use. Your uninterrupted access or use of this Site on this basis may be prevented by certain factors outside our reasonable control including, without limitation, the unavailability, inoperability or interruption of the internet or other telecommunications services or as a result of any maintenance or other service work carried out on this Site.
ARIZAN shall have the right, at any time, to change or discontinue any aspect or feature of the Site, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, the Site may discontinue disseminating any portion of information or category of information. ARIZAN does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Site.
ARIZAN through the Site intends to provide its users with general information about beauty and healthcare topics and products. The Site encourages its users to interact with ARIZAN and its employees by asking questions that enables the user to obtain information of a general nature pertaining to beauty and healthcare topics. The postings on the Site or on social networking sites, including the Site’s Facebook page, or any information provided over chat or e-mails exchanged with ARIZAN, its employees or representatives (collectively referred to as ” Information “) which are in furtherance of any communication made by the user with ARIZAN, its employees or representatives is
based on the background provided by the user. The Information is not intended to constitute personal medical suggestion or be used for any medical diagnosis or treatment. While ARIZAN takes reasonable care to ensure that the Information is accurate, ARIZAN makes no representation and takes no responsibility for the accuracy, completeness, appropriateness or usefulness of the Information. For any specific medical conditions or issues, users are advised to seek opinion from a certified medical practitioner. In the event any user relies on the Information provided by ARIZAN or its representatives/ employees, he/she may do so at its own risk. Under no circumstances will ARIZAN, its employees, representative or affiliates be liable for the Information or the consequences of relying on such Information.
In keeping with ARIZAN’s objective of providing its users with general information about beauty and healthcare topics and products, ARIZAN engages experts having knowledge of in their respective fields (” Experts “) to respond to queries posted by users. Any information provided by the Experts, either over the Site, through e-mails, chat rooms or on social networking sites, including the Site’s facebook page (collectively referred to as “Expert’s Opinion “) is based on the Expert’s personal opinion. The Expert’s Opinion is not intended to constitute personal medical suggestion or be used for any medical diagnosis or treatment. ARIZAN makes no representation and takes no responsibility for the accuracy, completeness, appropriateness or usefulness of the Expert’s Opinion. In case any user relies on such Expert’s Opinion, he/she may do so at its own risk. Under no circumstances will the ARIZAN, Company, its employees, representative or affiliates be liable for such Expert’s Opinion or for the consequences of relying on such Expert’s Opinion.
For any general information posted on the Site, users must not infer or assume that such information necessarily applies to them.
14. DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY
THE SITE IS PRESENTED “AS IS.” NEITHER WE NOR OUR HOLDING, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE SITE OR ANY OF THE CONTENT, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE.
YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER WE NOR OUR HOLDING, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE) UNDER ANY CIRCUMSTANCES FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS
INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, LOSS, THEFT, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d)
LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE; (e) VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES; (f) ANY INACCURACIES OR OMISSIONS IN CONTENT; OR (g) EVENTS BEYOND THE REASONABLE CONTROL OF ARIZAN. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT DEFECTS OR ERRORS WILL BE CORRECTED.
FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE OR YOUR USE THEREOF REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED.
YOU AGREE THAT NO CLAIMS OR ACTION ARISING OUT OF, OR RELATED TO, THE USE OF THE SITE OR THESE TERMS AND CONDITIONS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE. IF YOU HAVE A DISPUTE WITH US OR ARE DISSATISFIED WITH THE SITE, TERMINATION OF YOUR USE OF THE SITE IS YOUR SOLE REMEDY. WE HAVE NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY TO YOU.
This disclaimer constitutes an essential part of this Terms of Use.
15. LINKS AND THIRD PARTY SITES
References on the Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you. This does not in any way constitute or imply ARIZAN endorsement, sponsorship or recommendation of the third party, information, product or service or any association and relationship between ARIZAN and those third parties.
ARIZAN is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk. ARIZAN does not assume any responsibility for examining or evaluating the offerings of the off-websites pages or any other websites linked from the Site. We shall not be responsible for the actions, content, products, or services of such pages and websites,
including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-website pages and other websites that you visit via the Site.
16. TERMINATION
These Terms of Use are effective unless and until terminated by either you or ARIZAN.
You may terminate the Terms of Use at any time, provided that you discontinue any further use of this Site. ARIZAN may terminate the Terms of Use at any time and may do so without notice, and accordingly deny you access to the Site, such termination will be without any liability to the Site.
Upon any termination of the Terms of Use by either you or ARIZAN, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the Terms of Use or otherwise. Any such termination of the Terms of Use shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the Terms of Use.
17. INDEMNITY
You agree to defend, indemnify and hold harmless ARIZAN, its employees, directors, officers, agents and their successors and assigns, its holding, subsidiaries, affiliates, partners, or licensors from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to ARIZAN or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under the Terms of Use, or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of the Terms of Use.
18. GOVERNING LAW AND JURISDICTION
The Terms of Use and the Policies shall be construed in accordance with the applicable laws of India. For proceedings arising therein the Courts at Hyderabad, Telangana shall have exclusive jurisdiction.
Any dispute or difference either in interpretation or otherwise, of the Terms of Use and other Policies on the Site, between the parties hereto, shall be referred to an independent arbitrator who will be appointed by mutually and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the
Arbitration and Conciliation Act, 1996 as amended from time to time. The seat and venue of arbitration shall be held in Hyderabad.
Without any prejudice to particulars listed in Clause 13 above, ARIZAN shall have the right to seek and obtain any injunctive, provisional or interim relief from any court of competent jurisdiction to protect its trade-mark or other intellectual property rights or confidential information or to preserve the status quo pending arbitration.
For disputes relating to orders outside India, International arbitration rules of Indian Arbitration and Conciliation Act 1996 shall apply. The seat and venue of international arbitration shall be Hyderabad.
19. SITE SECURITY
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation,
1.accessing data not intended for you or logging onto a server or an account which you are not authorized to access;
2.attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
3.attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mail bombing” or “crashing;”
4.sending unsolicited email, including promotions and/or advertising of products or services; or
5.forging any header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability
ARIZAN is entitled to investigate occurrences that may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from ARIZAN on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).
20. ENTIRE AGREEMENT
If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability
limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms of Use shall continue to be in effect. Unless otherwise specified herein, these Terms of Use constitutes the entire agreement between you and ARIZAN with respect to the Site/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written.
ARIZAN’s failure to act with respect to a breach by you or others does not waive its right to act with respect to the breach or subsequent and similar breaches.
21. GENERAL
You acknowledge and hereby agree to these Terms and Conditions and that it constitutes the complete and exclusive agreement between us concerning your use of the Site, and supersedes and governs all prior proposals, agreements, or other communications.
We reserve the right, in our sole discretion, to change/ alter/ modify these Terms and Conditions at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site. Your continued use of the Site thereafter constitutes your agreement to all such changed Terms and Conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site.
Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, affiliation, joint venture or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole but these Terms and Conditions shall be modified, to the extent possible, by the adjudicating entity to most fully reflect the original intent of the parties as reflected in the original provision. The headings in the Terms and Conditions are for convenience only and shall not be used in its interpretation.
If you have any questions regarding these Terms and Conditions, please email us at [email protected]
22.CONTACT INFORMATION: Customer Service Desk
E-mail id: [email protected]
E-mail id (for International customers): [email protected]
Phone: 8185079383
Contact Days: Monday to Saturday (10:00 a.m. to 05:00 p.m.)